# ICT Solutions & Managed Services

End-to-end ICT infrastructure design, implementation, and management — delivered as a service under one accountable provider.

## ICT Solutions & Managed Services

Nexus delivers integrated ICT solutions that span your entire technology environment. Whether you need a new network designed from scratch, an existing infrastructure managed proactively, or your telecom spend audited and optimized — we have the expertise and the service model to deliver it.

### ICT Systems-as-a-Service

Flexible subscription delivery of complete ICT infrastructure — no capital expense, full managed support included.

### Managed Internet & WAN

Reliable, secure internet and wide area network services with SLA-backed uptime and 24/7 NOC monitoring.

### Site Survey & System Design

Professional site assessment and custom ICT system design tailored to your facility's specific requirements.

### Remote Monitoring & Management

Proactive RMM services — continuous monitoring, automated alerts, and remote issue resolution before you notice a problem.

### ICT Infrastructure & Expense Management

Audit your telecom spend, eliminate waste, and optimize contracts for maximum ROI.

### Nexus360 Managed Systems & Services

End-to-end managed ICT environment — from network design through ongoing operations — under a single service agreement.

## The Nexus360 Managed Service Advantage

Nexus360 is our flagship all-in-one managed service — designed for organizations that want to eliminate the complexity of managing multiple technology vendors. One team manages everything, one invoice covers everything, and one SLA backs everything.

- Single vendor for networking, security, clinical communications, and AV
- 99.99% uptime SLA with 24/7 NOC monitoring
- No upfront hardware cost — all infrastructure included in monthly fee
- Proactive maintenance eliminates most issues before they affect operations
- Scalable — add locations, users, or capabilities without re-architecting
- Compliance-ready for HIPAA, PCI-DSS, and healthcare standards

## Key Benefits

### All-in-One Managed Service

Single provider for networking, security, healthcare, and AV — no vendor juggling.

### Predictable Monthly Cost

No surprise capital expenses. All infrastructure and support included in subscription.

### Compliance & Security Built-In

HIPAA, PCI-DSS, and healthcare standards built into every deployment.

## Related Case Studies

### Nexus360 Deployment - 200-Bed Hospital

Community Health System

Transitioned from 5 separate vendors to Nexus360. Unified network, security, nurse call, and AV under single managed service. Achieved 99.99% uptime within first quarter and reduced IT operational costs by 32%.

### Multi-Facility Managed Service Migration

Hospitality Chain

Managed service deployment across 12 properties (8000+ rooms). Centralized NOC eliminated on-site IT staff. Improved guest Wi-Fi satisfaction from 72% to 94% and reduced operational support costs by 40%.

## Frequently Asked Questions

What is ICT Systems-as-a-Service?+

What does Nexus360 Managed Systems include?+

How does remote monitoring work?+

Can you manage existing infrastructure we already own?+

Nexus360 Managed Services

## One Vendor. Every System. Zero Excuses.

Nexus360 replaces the chaos of multi-vendor IT with a single managed service covering networking, security, healthcare, AV, and smart building — one team, one invoice, one SLA.

- 99.99% uptime SLA guaranteed
- Compliance-ready for HIPAA & PCI-DSS
- Predictable monthly cost, no capital outlay

99.99%

Uptime SLA

15 min

Critical Response

20+

Years Experience

1

Vendor for Everything

## Get a Nexus360 Managed Service Proposal

Replace the complexity of managing multiple technology vendors with one Nexus360 managed service — one team, one invoice, one SLA.
